FAQs

Information You Need

What is your return policy?

We do not offer refunds, in the case there are maufacturing defects the exact item will be redone. This policy does not cover user error when pressing the transfers, washing and drying incorrectly, or incorrectly storing the transfers. If you have issues please contact us so we can remedy the situation.

What are the washing instructions?

It is very important you tell the end user of the garments you create that they need to wait 24 hours from the day they are pressed to a garment before washing. When washing they should only be washed in cold water and hang dried.

What are the turn around times?

All orders will ship within 10 business days, but most ship sooner and will vary depending on work load and size of the order.The time to physically arrive in your hands when shipped will depend on the shipping type you select at checkout and your location.